RETURN | REFUND | CANCELLATION

Return policy

We have a 7-day return policy, which means within 7 days you can return a product.

Returns are only accepted for  a damaged item. We will require you to send a proof of damage.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at  burntreatment1@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at burntreatment1@gmail.com

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, Refund will be Credited on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at burntreatment1@gmail.com.

Cancellation policy - 
Order can be cancelled within 24hrs. Post 24hrs cancellation cannot not be accepted.